Travel eSIM frequently asked questions
Find answers about installing, activating, checking compatibility and using your Fylo travel eSIM abroad.
What is a travel eSIM?
A travel eSIM is a digital SIM that adds a data plan to a compatible phone without inserting a physical SIM card.
When does plan usage begin?
Usage does not start when you buy or install the eSIM. It starts when you activate it using your plan instructions.
How long do I have to activate the eSIM?
You have 12 months from purchase. If you do not activate it within that window, it expires and is treated as used.
Can I keep my number and WhatsApp?
Yes. Keep your usual SIM for your number and use the Fylo eSIM as your mobile data line.
How do I check phone compatibility?
Check the manufacturer's specifications and confirm that your phone supports eSIM and is carrier-unlocked.
Can I share my mobile data?
It depends on the plan and local network. Check whether hotspot use is permitted before purchase.